Preserving human life on, above and below the earth
Delivering highest quality, best customer service...
every transaction, every time
Industrial Scientific people are dedicating their careers to
eliminating death, on the job by the end of this century.
Achievable? We believe so. We know in hindsight that every accident was preventable. Thus, we think they are all ultimately predictable.
Providing great products and services is not enough. We are committed to arming our customers with data that give them control over all risks in their operations. This data, known as leading indicators, helps them to see problems before they happen. It gives customers the opportunity to make changes and save lives. We have pioneered this concept in gas detectors with iNet. Our sister company, Predictive Solutions, is doing the same with safety observations and inspections.
When customers have data that includes safety equipment and human behavior, they are better equipped to eliminate death in their workplaces. We’re here to support them in this effort. We serve with humility, hunger and honesty. We strive to deliver the highest quality, best customer service … every transaction, every time.
This is what you can expect from a company with such an ambitious Vision.
Humble, hungry and smart.
Seek truth; speak truth.
Serving others is our greatest joy.
Our Way is a set of core values that guide our decisions and interactions. It represents the high standards that we hold for ourselves. And, it tells customers and partners what they can expect from every interaction.
This is how our people deliver the highest quality, best customer service … every transaction, every time.
Be humble. >>
Recognize others’ talents.
Understate your achievements and give recognition to others.
Listen! Seek to understand before trying to be understood.
Respect other cultures and individuals.
Accept correction and don’t be afraid to admit errors.
Be hungry. >>
Have an agenda!
Work with a sense of urgency.
Align your actions to goals.
Be prepared … be disciplined … be resourceful.
Expect results from those you work with. Hold others to high standards. Don’t accept poor work.
Expect to win.
Seek continuous improvement.
Ask tough questions.
Be smart. >>
Find solutions to challenging problems.
Be creative, curious and alert.
Do the basics well.
Seek opportunities to learn.
Use resources effectively and efficiently.
Anticipate the future state.
Sweat the details.
Seek truth. >>
Don’t jump to conclusions.
Communicate … communicate … communicate!
Face-to-face is better than voice-to-voice. Voice to voice is better than e-mail. Buy a plane ticket. Pick up the phone. You’ll learn something new – guaranteed.
Speak truth. >>
Bring and use meaningful data.
Don’t be afraid to deliver the hard message.
It’s OK, even good, to disagree. It’s not good to be disagreeable.
Serving others is our greatest joy. >>
Seek opportunities to serve.
Answer the phone on the first ring.
Clean your inbox daily. Keep your message box clear. Value speed in transactions with others.
Go the extra mile.
Recognize others who serve you well and comment on it.
Leave things better than you found them.